There are plenty of services out there that we tend to overlook regularly. Something such as valet parking, for instance, can’t be all that hard, right? But there is far more than meets the eye with valet parking. Hotel hospitality and restaurant owners can benefit significantly from valet services. It also comes with its own set of headaches without the proper management system in place to help you out.
With the right valet parking software, you can enhance your establishment’s services. In addition, you can protect your business by keeping things organized and documented. Here are a few benefits of having the right valet parking software. Believe it or not, when you have the right CVPS, you can make it far more efficient. That, in turn, can lead to increased revenues for your establishment.
Increase Revenues
It is possible through several means. To begin with, you lower labour costs associated with running a valet service. You no longer need to hire supervisors or managers whose sole purpose is to oversee your valet parking services when you have the right parking software. With the right software, you can control driver assignments and vehicle tracking and monitor tasks. Having the right software also means potentially attracting more customers to your establishment.
When they feel confident leaving their vehicle with your staff, they are more likely to return or tell those they know about it. It is a better image for your establishment since a great reputation can do wonders for any business. Finally, there are also fewer potential risks for liability for damages. A valet system that runs more effectively means fewer expenses due to damage to customer vehicles. That even means avoiding erroneous blame for the damage done to the vehicles. The system will document each vehicle and transaction thoroughly, ensuring that all details are accurate.
More Options
Aside from helping to increase revenue and decrease accident claims, having the right valet parking software also means having a plethora of flexible options. It all depends on how you want to use the various applications. For starters, you can have a system free of tickets. In a world where environmental consciousness is more popular and vital, this can help give your business a better look. “Going green” is very in and can be one of those little perks achieved through the proper software.
If that weren’t enough, there are photo-based systems in place. Think of it as being similar to those toll collection systems which are becoming more and more popular. With multiple cameras in the appropriate locations, photos can be recorded and logged for verification and records. Having a photosystem in place can also come in handy in the event of damage claims against your establishment. There are potential self-service options, which is particularly great for hotels or business lobbies.
You can conduct transactions through a dedicated self-service kiosk, which includes services such as claiming and payment. There are even potential voice-activation options as well. It is also possible to sync services up with mobile devices from clients. Users can access their ticket information through smartphones, another alternative to traditional paper tickets.
Better Record Keeping
Record keeping is one of the most important parts of running a business. There are a variety of issues that can arise without proper documentation. With revenue monitoring and recordkeeping, the right system can eliminate all the paperwork and the errors that result from manual recording. Transactions get logged immediately into a centralized database that offers real-time analysis and data-gathering so that you can streamline your valet services.
Best of all, these automated services allow for sending invoices and handling other billing-related queries with clients. For example, if you run a hotel with client accounts, you can integrate billing into the in-house payment system for maximum convenience. Then the parking fees can be applied to the respective member accounts to make for quicker payment.
Protect Your Business
Without a doubt, one of the main issues facing businesses that provide valet service is fraudulent damage claims. Implementing the right parking system is now easier than ever to track customers and drivers. As a result, you will be able to check the handling of a vehicle at any time. That real-time data and the ability to check on valet transactions means knowing where a vehicle was at any point in time.
No more worrying if clients are giving false statements or simply forgetting the damage that occurred elsewhere. It also means having a real-time picture and video available as the vehicle enters your property and is retrieved. Multiple pictures and videos are generated throughout the process to demonstrate how the car was taken care of.
The Bottom Line:
One of the most crucial aspects that sometimes gets overlooked is customer satisfaction. These features protect your business, but having the right valet parking software also means providing a better experience overall. If customers are confident and do not have to spend energy worrying about their prized possessions, they will have more time to enjoy your establishment. Being able to show clients how you can meet their parking concerns and guarantee the safety of their vehicles means improving trust and confidence in the business.
It means removing the hassles that come with parking and providing a better experience at your establishment. These things go a long way toward bringing back return patronage. It also means an increased likelihood of them sharing their positive experience with others in their lives. That means good things for your establishment in the long run.
